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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelby Goodman

July 2, 2026

5  out of  5
rating by Shelby Goodman
"Brooklyn was very helpful and so kind! She Made the process super easy and answered all my questions 😀"
We responded:
"Thank you for the great review Shelby! Thank you for choosing Adam Sterken State Farm!"
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Devin Waters

June 26, 2026

5  out of  5
rating by Devin Waters
"Jessica is a great agent and explains everything so clearly!"
We responded:
"Thanks for the 5 star review Devin!"
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Anna Sparks

June 25, 2026

5  out of  5
rating by Anna Sparks
"Very prompt and amazing customer service."
We responded:
"Thank you for the 5 star review Anna! Thank you for choosing Adam Sterken State Farm!"
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Ruby Laws

June 24, 2026

5  out of  5
rating by Ruby Laws
"First off; All glory be to God! Thank you Jesus! 🙌 I want to thank all the agents that work at this site for their understanding, service, and dedication in making the experience easy and understanding of my policy. I highly recommend using these agents for your needs. Thank you, Curtis, Grant, Adam, and Jessica for all that you do,"
We responded:
"Thank you for this review!! Thank you for choosing Adam Sterken State Farm!"
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Kathy Darby

June 15, 2026

5  out of  5
rating by Kathy Darby
"Great customer service. The gave me full coverage. And saved me over $100 dollars a month. I couldn't be happier. Thank you Adam and staff."
We responded:
"Thank you Kathy! We are honored you chose Adam Sterken State Farm! Thank you for the 5 ⭐️’s!"
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shannon ferguson

May 27, 2026

5  out of  5
rating by shannon ferguson
"State Farm was able to give me lower pricing when it came to my home owners insurance. The transition was easy and things were explained to me that I didnt understand. Very good experience!"
We responded:
"Thank you for the opportunity Shannon! Thank you for your 5 star review and for choosing Adam Sterken State Farm!"
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Adam Brakefield

May 26, 2026

5  out of  5
rating by Adam Brakefield
"Adam and Jessica are extremely helpful and friendly. In a world being taken over by technology, it's refreshing to have helpful humans to interact with, also a brick and mortar building to do business in."
We responded:
"Thank you Adam! Your review means a lot. "
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Phill Brammel

May 21, 2026

5  out of  5
rating by Phill Brammel
"Everyone that I have ever dealt with with State Farm has been so great and helpful so than you Miss Jessica your awesome"
We responded:
"Thank you for the 5 star review! Thank you for choosing Adam Sterken State Farm!"
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Danielle Church

April 30, 2026

5  out of  5
rating by Danielle Church
"Place is amazing!!! The people is wonderful especially our agent Curtis I can't say enough good comments about him!!!!! 10/10 highly recommend!!!!"
We responded:
"Thank you for the 5 star review Danielle! "
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Karan Holmes

April 29, 2026

5  out of  5
rating by Karan Holmes
"Moving to a new state and building a house comes with a long to do list - including getting new insurance policies. Jessica worked with me to understand state specific auto insurance requirements and get me set with new policies. A new months later I needed a Builder's Risk policy for the house construction. Brooklyn was so informative and patient with all my questions. And, I had the policy by the end of the day. Super customer service!"
We responded:
"Thank you for the great review! Thank you for choosing Adam Sterken State Farm!"
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Ashley

April 14, 2026

5  out of  5
rating by Ashley
"So grateful that I finally found a great insurance company that actually cares. Brooklyn not only helped me save money on my auto policy but also helped me bundle my renters insurance as well which lowered the total even more. Thank Yall So Much! I Highly recommend!"
We responded:
"Glad we could help Ashley! Thank you for trusting us with your insurance and thank you for the 5 star review!"
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Brenda Denny

April 11, 2026

5  out of  5
rating by Brenda Denny
"Adam and his team are always so responsive to our calls often sharing ideas as to how we should proceed with claims, etc... Thank you, Adam (& office staff)!"
We responded:
"Thank you for your sharing your review of Adam Sterken State Farm! Thank you for choosing us!"
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Randolph Cook

April 8, 2026

5  out of  5
rating by Randolph Cook
"My experience with Brooklyn and the office was very positive, extremely responsive and helpful. Brooklyn was very knowledgeable and always professional and courteous."
We responded:
"Thank you for the Google Review! So happy to hear of your experience with Brooklyn and our team! We’ll be here when you need us!"
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April Miller

March 25, 2026

5  out of  5
rating by April Miller
"Very helpful in the questions that we had…"
We responded:
"Thank you for the 5 stars April! Glad we could help!"
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Jim Engelman

March 24, 2026

5  out of  5
rating by Jim Engelman
"If you want an agent that stands beside you when you need help or someone that watches everything to insure you have no gaps in your insurance, Adam is your guy. You can not go wrong with Adam in your corner."
We responded:
"Ah, thank you Jim! It’s an absolute pleasure to work with you and we’re honored you chose us! Thank you for the review!"
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John Mays

March 24, 2026

5  out of  5
rating by John Mays
"They added renters insurance to my policy and the total was 10 dollars less than I was already paying. Nice."
We responded:
"Thank you for the review and the opportunity to serve you John! "
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Brigitte Taber

February 17, 2026

5  out of  5
rating by Brigitte Taber
"Love Brooklyn!!! Very helpful and thorough. Made my insurance transition very easy and smooth. Always use State Farm, in New York, and now north Carolina!"
We responded:
"Thank you for the 5 🌟 review!! We love to help and make things easy! Thank you for trusting Adam Sterken State Farm"
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Randy Harris

February 4, 2026

5  out of  5
rating by Randy Harris
"Adam literally saved me thousands while providing a fantastic home and auto insurance package. He made the entire process simple and fast, and I’m so glad that I reached out to him."
We responded:
"Thanks for the great review and trusting me with your insurance protection Randy!! Adam Sterken State Farm will be there when you need us!"
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Patricia Ventura

January 14, 2026

5  out of  5
rating by Patricia Ventura
"This agency has been so helpful and responsive to all our insurance needs and inquiries. I would highly recommend them!"
We responded:
"Thank you for the recommendation and the awesome 5 star review! We’re excited you picked us as your agency! "
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Dennis Conatser

January 6, 2026

5  out of  5
rating by Dennis Conatser
"Never a problem, great people great service.."
We responded:
"Thank you for your review! And thank you for trusting the Adam Sterken State Farm Agency!"
Profile photo of Greg Berkin

Greg Berkin

January 6, 2026

1  out of  5
rating by Greg Berkin
"Poor communication. Two weeks of asking for quotes. Radio silence or empty promises from their end. Truly disappointing that as rates continue to increase, the level of customer service is lacking more now than ever.

To respond to the owner: Feelings have nothing to do with this. As to correct you regarding the dates, I contacted your agency on Dec 22, 2025. The email trail that I would be happy to provide contains instances asking for the agent to respond letting me know if they were still interested in earning my business. Finally today I received the quotes with items missing from it so I can't even compare it to my current policies. It's good to check your facts. I do appreciate your quick response to this posting, though."
We responded:
"Greg, I'm truly sorry you feel this way. The Adam Sterken State Farm Agency is built on the foundation of exceptional customer service, and I never want to hear that we failed at that. However, I know there can always be room for improvement! Mr Berkin, you contacted our office on Dec 30th, and we provided all but 2 of your quotes back to you by email (as you requested) on the same day. On those other 2 quotes, we just needed some additional information from you, which you provided to us on Jan 2nd. Those last 2 quotes where then provided back to you on the same day. I'm not fully understanding the poor communication, the 2 weeks of asking for quotes, radio silence, and empty promises you described. However, I never want any customer or potential customer to ever feel that way in the slightest! Please double check your junk/spam folders. My team has re-sent all the quotes requested to you again this morning. Please feel free to call me at your convenience to discuss further if you'd like. 828-758-9101."
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Tony Garcia

December 29, 2025

5  out of  5
rating by Tony Garcia
"I found myself in a situation of hardship and they were very helpful in the situation. I spoke to Brooklyn and she helped me arrange things"
We responded:
"Thank you for your review Tony! We appreciate the opportunity of being your agent and being there when you need us most. "
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Michelle Colvard

December 16, 2025

5  out of  5
rating by Michelle Colvard
"Highly recommend! We recently moved all of our policies to State Farm. We saved a significant amount and received excellent customer service. Brooklyn, Adam and Jessica paid close attention to detail to make sure we received apples to apples coverage and actually even better coverage in some cases. 😊"
We responded:
"Michelle, thank you for your review and recommendation of Adam Sterken State Farm. We appreciate the opportunity to serve you and your family! Welcome to the State Farm family!"
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Aaron Trivette

December 16, 2025

5  out of  5
rating by Aaron Trivette
"Professional help always quick to get ahold of and sort out any info or account details. Come highly recommended."
We responded:
"Thank you for the 5 star review! We appreciate the opportunity!"
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Gabriel Earpe

November 13, 2025

4  out of  5
rating by Gabriel Earpe
"Love state farm"
We responded:
"Thank you for the review!"